Contact Us

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Shipping & Returns

Production Time

Molly’s pieces are made to order. production time usually takes between 3 to 4 weeks. Production time on a few of our rings is 4 to 6 weeks. Please allow at least 3 weeks for your order to be shipped. If you would like your order expedited, please email molly@mollysharpjewelry.com

Source of Materials

All goods and materials from the US. All of our items are hand carved and handcrafted and cast in Dallas, Texas.

Ring Sizing

The United States standard ring size system.  Customers outside of the United States should click here (http://www.ringsizes.co/) to determine ring conversions. 

Resizing

Molly does her best to accommodate repair requests, but based on stones or designs, not all rings can be resized. For details and a quote, please email us at molly@mollysharpjewelry.com with specific information about your request.

Production Time

Since all pieces are made to order, production time will be approximately two-three weeks from the time you place your order. You will receive confirmation that your order has been received as well as shipping confirmation. 

Return Policy

All jewelry is made to order after we receive your transaction through our online store for this reason, all sales are final.  

In the case that a piece arrives damaged or defective, please contact us at molly@mollysharpjewelry.com within 48 hours of receiving it. 

Repairs  

Molly will repair any jewelry piece purchased through the online store. She stands behind the quality material and craftsmanship of her jewelry and is happy to provide repairs due to breakage or damage. Repairs will be free of cost for any damage for faulty items. If you damage your item, depending on the nature of the job, there will be a fee involved in the repair or resizing as well as possible shipping expenses. Please email molly@mollysharpjewelry.com for further information on how to initiate your return. 

Molly does her best to accommodate repair requests, but based on stones or designs, not all rings can be resized. For details and a quote, please email molly@mollysharpjewelry.com with specific information about your request. For expedited shipping or alternative shipping method, please contact molly@mollysharpjewelry.com before placing the order.